Low morale in the workplace is a common occurrence, but it doesn’t need to be a detriment if it’s handled correctly. If you suspect that you may have a problem with low morale because employees are exhibiting excessive absenteeism or tardiness, poor work quality, lack of enthusiasm, fighting among staff or a higher number of…
The Simple Key to Sales Effectiveness and Winning Friends
Writing a simple and sincere thank you note is one of the professional skills that can make a lasting favorable impression. People like being appreciated. One of Dale Carnegie’s fundamental human relation principles is “Give honest, sincere appreciation.” When sending a thank you note, write it out by hand rather than in an email. It…
8 Ways to Get More Out of a Work Conference
No matter what industry you’re in, if you have ever had to go to a conference or training for work, you have probably been in a situation where you were by yourself and forced to talk to and get to know others attending the program. One of the best “takeaways” from attending conferences is the…
The Ingredients of Organizational Change
When we think of process improvement as we assess organizations here in our part of Canada, terms like empowerment and teamwork come immediately to mind. But when we think about it, change is the central ingredient that drives both opportunity and success. Solutions to problems are very important to improve profit and growth. With a…